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We recognise that our business can only do well when you do well with our products, that is why we want to provide you with the best selling products and exceptional service that will prove to you that we deserve your repeat business.
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Guarantees

Product Guarantee.

Our products are produced here in the UK, combining the best use of high technology with traditional crafts, beautiful designs and thoughtful messages. The quality control system we employ virtually eliminates quality issues, but if a problem should occur you’re completely covered with this “you simply can’t lose” guarantee. 

  1.  Our products are quality checked at every stage of the production. If you are not happy with any item we guarantee to replace it for you, free of charge, within two working days with no questions asked and our most sincere apologies.
  2.  Our special design service: we do not go into production until you are 100% satisfied with your design and we guarantee to finish your special order within 8 weeks from approval of your final artwork.

Sales Guarantee.

Stocking Weve-a-Gift products is risk free for you! We are so confident that our products will sell that you can take advantage of a free trial which will prove to you what a popular and profitable line they are. You also need products which continue to sell, so you’re guaranteed… 

  1. If you find that some products sell more slowly than others you are guaranteed that we will exchange them, within two working days, for the lines that sell faster in your shop. 
  2.  If you find one of the product lines proves unpopular, we guarantee to exchange that whole line. The stock will be collected and the new product will be delivered to you. 
  3.  You are guaranteed that your direct competitors will not have access to our products. This ensures your investment is protected.

Service Guarantee.

You will soon realise that Weve-a-Gift really does have your best interests at heart. We are aware that you can buy from another supplier so you need a service to that makes life easy for you. That’s why you’re guaranteed: 

  1.  All enquiries will be answered professionally, quickly and truthfully. 
  2.  We aim to hold 100% of product lines in stock so it’s always available to you. 
  3.  We never deliver the wrong stock – all your orders are checked by two people. 
  4.  Your order will be delivered within two working days.

This might be why over 80% of our customers have been 
with us for over 5 years




 



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